SurveyPlay — Privacy Policy

Introduction

This Privacy Policy describes how SurveyPlay ("we", "us", or "the App") collects, uses, shares and protects personal information when you use our mobile application that connects users with third-party survey and offer providers such as CPX Research, TheoremReach, and Wannads.

Information We Collect

A. Information You Provide

• Account information: email address, user ID (via Firebase Authentication).
• Payment/withdrawal details: only when you request a payout (e.g., email or payment identifier).
• User communications: messages you send to support.

B. Automatically Collected Information

• Device identifiers (Android ID), OS version, app version.
• IP address and approximate location (country/region).
• App activity: completed surveys, offerwall actions, timestamps.
• Analytics and crash reports (Firebase Analytics, Crashlytics).

C. Data Shared with Survey Partners

To deliver surveys we share limited data with survey partners (for example: user ID, country/region, device info, and anti-fraud signals). Partners may collect additional information per their own policies. We recommend reviewing partner privacy policies (CPX Research, TheoremReach, Wannads) for details about their data practices.

How We Use Your Information

• Provide and personalize surveys and offers.
• Track and credit rewards for completed activities.
• Detect and prevent fraud and abuse.
• Process withdrawal requests and payment verification.
• Improve app performance and user experience.

Legal Bases for Processing

Where required by law (for users in certain regions), we rely on legitimate interests, contractual necessity, or consent to process personal data. For questions about legal bases in your region, contact our support.

Sharing and Disclosure

We share data only as necessary with:

• Survey partners (CPX Research, TheoremReach, Wannads) to deliver surveys and validate rewards.
• Firebase service providers used for authentication, database, analytics and crash reporting.
• When required by law or to respond to lawful requests by public authorities.

We do not sell personal information.

Data Retention

We retain account and activity data as long as necessary to provide the App and fulfill contractual or legal obligations. You may request deletion of your account and data as described below.

Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data.
• Objection / Restriction: Object to or request restriction of certain processing.

To exercise these rights, contact us at: support@creativepworg.my.id. We will respond in accordance with applicable law.

Children

The App is not intended for children under 13. We do not knowingly collect personal data from children under 13.

Security

We use industry standard measures and Firebase security features to protect your data. However, no online system is completely secure.

Changes to this Policy

We may update this Privacy Policy occasionally. When we make material changes, we will post the updated policy with a new effective date and may notify users via the App or email.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact: support@creativepworg.my.id

Introduction

This Privacy Policy explains how SurveyPlay ("we", "our", or "the App") collects, uses, shares and protects personal information when you use our mobile application which connects users to third-party survey and offer providers such as CPX Research, TheoremReach and Wannads.

Information We Collect

Information You Provide

• Account information: email address and user ID (via Firebase Authentication).
• Payment information: provided only if you request a payout.
• Support communications and messages you send to us.

Automatically Collected Data

• Device identifiers and OS/app version.
• IP address and approximate location (country).
• App usage data (completed surveys, timestamps).
• Analytics and crash data (Firebase Analytics, Crashlytics).

Data Shared with Partners

We share limited data with our survey partners (e.g., user ID, country, device info, anti-fraud signals) so they can offer appropriate surveys and validate rewards. Partners may collect data under their own policies.

How We Use Information

• To deliver and personalize surveys and offers.
• To validate and credit rewards.
• To detect and prevent fraud.
• To process payouts.
• To improve the App’s reliability and user experience.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us at support@creativepworg.my.id to exercise these rights.

Contact

Email: support@creativepworg.my.id